Privacy Policy
1. Who We Are
Closing Code ("Company," "we," "us," or "our") is a lead generation service that connects personal injury law firms with qualified motor vehicle accident (MVA) leads. We operate at www.closingcode.io.
This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website or engage with our services.
2. Information We Collect
We may collect the following categories of information:
- Contact Information: Name, email address, phone number, and firm name when you submit a form or book a call.
- Business Information: Information about your law firm, practice areas, geographic markets, and intake preferences.
- Usage Data: Basic server-level data such as IP address and browser type may be logged by our hosting provider as part of standard server operations. We do not use analytics tools or tracking cookies to collect this information.
- Communications: Records of correspondence, calls, or messages you send to us.
3. How We Use Your Information
We use collected information to:
- Respond to inquiries and fulfill service requests
- Deliver and manage lead generation services
- Schedule and conduct discovery calls
- Send operational communications related to your account or service
- Improve our website, services, and user experience
- Comply with legal obligations
We do not sell your personal information to third parties.
4. TCPA Compliance
Closing Code operates in strict compliance with the Telephone Consumer Protection Act (TCPA). All leads delivered through our platform have provided prior express written consent to be contacted. We maintain records of consent for all contacts we deliver to client law firms.
If you believe you have received a contact in error, please reach out to us immediately at hello@closingcode.io.
5. Lead Data and Third Parties
Lead data delivered to client law firms is subject to separate data processing agreements. Law firms receiving leads are independently responsible for their own TCPA compliance and handling of personal data in accordance with applicable law.
We may share information with trusted third-party service providers (such as CRM platforms, scheduling tools, and analytics providers) solely to operate our business. These providers are contractually obligated to protect your data.
6. Cookies
This website does not use tracking cookies, advertising cookies, or third-party analytics tools. We do not collect behavioral data, build user profiles, or share browsing information with any third party for marketing purposes.
We use only essential cookies strictly necessary for the site to function — for example, to remember your acknowledgment of our cookie notice. These cookies do not track you across other websites and are not used for any purpose beyond basic site operation.
Because we do not use non-essential cookies, no opt-out is required. You may still disable cookies entirely through your browser settings; note that this may affect basic site functionality.
7. Data Retention
We retain personal information only as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, or resolve disputes. When data is no longer needed, we delete or anonymize it.
8. Your Rights
Depending on your location, you may have rights to:
- Access the personal information we hold about you
- Request correction of inaccurate data
- Request deletion of your personal information
- Opt out of certain communications
To exercise any of these rights, contact us at hello@closingcode.io.
9. Security
We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
10. Children's Privacy
Our services are intended for business-to-business use by legal professionals. We do not knowingly collect personal information from individuals under the age of 18.
11. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. Continued use of our website or services after changes are posted constitutes acceptance of the updated policy.
12. Contact Us
If you have questions about this Privacy Policy or our data practices, contact us at:
Closing Code
hello@closingcode.io
www.closingcode.io